American Citizen with Questions about Non-immigrant Visa Issuance
The Consulate does not have sufficient resources to meet with every interested party who wishes to discuss specific visa cases, and we therefore do not schedule meetings for this purpose.
Question Hour
However, in order to afford American citizens the opportunity to speak directly to a Consular officer, an officer will be available Monday through Thursday afternoons between 5:00pm and 5:15pm.
General inquires and inquiries about specific cases will be entertained on a first-come first-served basis. All American citizens present during these fifteen minutes will have an opportunity to speak to a Consular Officer directly. No one is admitted after 5:15pm
Only American citizens will be allowed to take advantage of this opportunity. Citizens of other countries (including Legal Permanent Residents to the United States) will not be afforded this opportunity.
Written correspondence
American citizens may also send faxes and letters to the Consular Section to inquire about the issuance of non-immigrant visas. However, due to the extremely high volume of such correspondence, visa applicants should also bring copies of all relevant correspondence with them when they apply. Faxes and letters should be sufficiently detailed, and include the applicant's full names, dates of birth, and if applicable, the date of visa application.
Our fax number is: 024 2323-1465.
American citizens, who invite Chinese citizens to the US and wish to accompany them on the day to the interview, are kindly requested to remain in the main lobby of the Consulate during the interview. Please also note that Consular officers will not be available immediately after the interview to discuss the case due to the high volume of scheduled interviews. American citizens with questions are able to come to the Consulate between 5 and 5:15pm Monday through Thursday.
