Nonimmigrant Visa

What can I do if have a complaint about the application process or my case?

All visa applicants are entitled to courteous, efficient, and consistent treatment. If you feel you were treated improperly during the processing of your visa application, you should write to the Chief of the Consular Section and describe the circumstances. Your concerns will be investigated and corrective action taken where justified. You can either fax or email your complaint to the numbers listed above.